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Experiment confirms New FamilySearch hypothesis

Posted by James Tanner on March 6, 2010 at 7:05pm
The following observations are not intended to be critical of the New FamilySearchprogram or its programmers. It appears, that despite their best efforts,the relatively unsophisticated users of the program do not understandor cannot follow the instructions and can thereby ignorantly produceextensive duplication.

Having observed thousands of OrdinanceCards printed from New FamilySearch, I suspected that the numberof duplicates being processed was extremely high, despite claims thatthe program was having an impact on the number of duplicate ordinancesbeing submitted. In a recent situation, a New FamilySearchuser presented a stack of over fifty cards for processing. It wasimmediately evident to us that nearly all of the cards were requests forduplicate ordinances, that is, ordinances that had been performedpreviously.
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